1. Agreement to Terms
By accessing and using WebPino Softwares services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.
2. Services Description
WebPino Softwares provides a smart vehicle contact system that allows vehicle owners to share their contact information through QR codes. Our services include:
- Vehicle registration and QR code generation
- Free basic contact service (calls and WhatsApp)
- Premium plan with unlimited vehicles and priority support
- Downloadable business cards with QR codes for vehicle stickers
- Privacy-protected contact sharing without exposing mobile numbers
- Emergency contact notifications
- Vehicle management dashboard
3. Service Plans
3.1 Free Plan:
- Register up to 2 vehicles with QR codes
- Unlimited scans and contact notifications
- Basic call and WhatsApp contact options
- Downloadable business cards for vehicle stickers
- Free forever - no hidden charges
3.2 Premium Plan (₹99/month):
- Register unlimited vehicles
- All features from the Free plan
- Priority customer support
- Advanced customization options
- Early access to new features
- Ad-free experience
4. Pricing & Payment Terms
4.1 Free Plan: Our basic service is completely free forever with no hidden charges. You can register up to 2 vehicles and enjoy unlimited QR code scans.
4.2 Premium Subscription:
- Monthly fee: ₹99 per month
- Billed monthly, automatically renews unless cancelled
- Cancel anytime - no long-term commitments
- Instant activation upon successful payment
4.3 Payment Methods:
- Credit/Debit cards
- UPI payments
- Net banking
- Digital wallets
4.4 Auto-Renewal: Premium subscriptions automatically renew each month. You can cancel anytime from your dashboard before the next billing date.
5. Refund Policy
5.1 Premium Plan Refunds:
- If you cancel within 7 days of subscribing and haven't used premium features extensively, you may request a full refund
- Refunds are processed within 7-10 business days
- After 7 days, no refunds are provided for the current month, but you can cancel to avoid future charges
5.2 Service Interruptions:
- If our service is unavailable for more than 24 consecutive hours due to our fault, premium users receive a proportional credit
- Scheduled maintenance notifications will be provided in advance
5.3 No Refunds For:
- Free plan users (as the service is free)
- Partial months after cancellation
- Service interruptions caused by user error or third-party services
- Change of mind after 7-day refund window
6. Intellectual Property Rights
6.1 User Content: You retain all rights to your vehicle information, photos, and contact details uploaded to WebPino Softwares.
6.2 WebPino Softwares Rights: WebPino Softwares platform, QR code generation system, business card designs, and all software components remain the exclusive property of WebPino Softwares.
6.3 License Grant: We grant you a limited, non-exclusive license to use our service and download business cards for personal vehicle use only.
6.4 Restrictions: You may not:
- Resell, redistribute, or commercialize our QR codes or business cards
- Reverse engineer or copy our platform
- Remove WebPino Softwares branding from business cards or QR codes
7. Acceptable Use Policy
Users agree NOT to use WebPino Softwares for:
- Harassment, stalking, or threatening others
- Fraudulent or illegal activities
- Spamming or unsolicited marketing
- Sharing false or misleading vehicle information
- Violating others' privacy or rights
- Attempting to bypass security measures or access controls
Consequences: Violation of this policy may result in immediate account suspension or termination without refund.
8. User Responsibilities
Users agree to:
- Provide accurate vehicle information and contact details
- Keep account credentials secure and confidential
- Update vehicle information promptly when changes occur
- Use the service responsibly and legally
- Install business cards/QR codes on their own vehicles only
- Not share or transfer QR codes to unauthorized parties
- Respond to legitimate contact requests in good faith
9. Account Management
9.1 Account Updates: You can update vehicle information, contact preferences, and account settings anytime from your dashboard.
9.2 Subscription Changes:
- Upgrade from Free to Premium: Instant activation upon payment
- Downgrade from Premium to Free: Effective at end of current billing period
- Cancellation: Can be done anytime; premium features remain active until billing period ends
9.3 Service Updates: We regularly improve WebPino Softwares with new features and enhancements. Major changes will be communicated via email or dashboard notifications.
10. Service Availability & Support
10.1 Service Uptime: We strive for 99.5% uptime but cannot guarantee uninterrupted service. Scheduled maintenance will be announced in advance.
10.2 Customer Support:
- Free Plan: Email support with 48-hour response time
- Premium Plan: Priority email and phone support with 24-hour response time
- WhatsApp support available for urgent issues
10.3 Technical Issues: Report bugs or technical problems through your dashboard or contact support. We'll work to resolve issues promptly.
11. Privacy & Data Protection
We are committed to protecting your privacy:
- Your mobile number is never displayed publicly on QR codes
- Contact requests are routed through our secure system
- Vehicle information is stored securely with encryption
- We never sell or share your personal data with third parties
- You can delete your account and all data anytime
For complete details, please read our Privacy Policy.
12. Limitation of Liability
WebPino Softwares's liability is limited to the amount paid for premium subscription in the past 12 months. We are not liable for:
- Misuse of QR codes by others
- Damages to vehicles or property
- Lost opportunities or communications due to service interruptions
- Disputes between vehicle owners and persons contacting them
- Unauthorized access resulting from user negligence
- Third-party payment gateway or SMS service failures
Disclaimer: WebPino Softwares is a contact facilitation service only. We are not responsible for the outcomes of communications between parties.
13. Account Termination
13.1 User Termination: You may delete your account anytime from dashboard settings. All your data will be permanently removed within 30 days.
13.2 WebPino Softwares Termination: We reserve the right to suspend or terminate accounts for:
- Violation of Terms of Service or Acceptable Use Policy
- Fraudulent activity or payment disputes
- Prolonged inactivity (free accounts after 2 years)
- Legal requirements or court orders
13.3 Effect of Termination: Upon termination, all QR codes will be deactivated, and access to premium features will cease immediately.
14. Dispute Resolution
Any disputes will be resolved through:
- Good-faith negotiation between parties
- Mediation if negotiation fails
- Arbitration in Gujarat, India as final resort
15. Governing Law
These terms are governed by the laws of India. Jurisdiction for any disputes is Gujarat, India.
16. Changes to Terms
We reserve the right to modify these terms. Clients will be notified of significant changes. Continued use constitutes acceptance of modified terms.